Bell Ribeiro-Addy MP

for Streatham (and parts of Balham, Clapham Common, Tulse Hill and Brixton Hill)

Delays to Local Postal Services: Prentis Road Sorting Office Backlog

Apr 11, 2023 | Constituency Work, Streatham

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I’ve written to Royal Mail about the reported backlog at the Prentis Road delivery office. This has been an ongoing issue for the last three years but has worsened recently, with some people in our area currently telling me they’re waiting weeks for letters and parcels. I’m hoping to hear back soon about their plans¬†to¬†address¬†these issues and will update you if and when I do.

Letter from Bell to Royal Mail CEO Simon Thompson

Full text of letter:

Dear Mr Thompson,

I am writing regarding the severe postal delays currently being experienced in my constituency of Streatham and the reported backlog of post at the Royal Mail sorting office on Prentis Road (SW16 1QA). Several constituents have contacted me regarding severe delays at the Royal Mail sorting office on Prentis Road which has resulted in constituents waiting for days, and in some severe cases, weeks for letters and parcels.

I am aware that industrial action by members of the Communication Workers Union (CWU), who are striking for an adequate pay award that covers the current cost-of-living increases, may have resulted in some delay to delivery times. However, the delays experienced in Streatham have been present long before the strikes began and as you will know, has been something that I have raised with Royal Mail on several occasions. Furthermore, Royal Mail has taken little action to meet the demands of the striking workers and settle the dispute.

Severe postal delays in my constituency have been a present issue long before the CWU industrial action began, and I fear it will continue to be a problem even when the pay dispute is resolved. I am therefore asking, once again, that this issue be investigated and that steps are taken to address the delays and backlogs at the sorting office on Prentis Road.

Yours sincerely,
Bell Ribeiro-Addy MP