Financial Support

It’s no secret that this is a tough time for many people in Streatham. Citizen’s Advice and Step Change have published helpful advice on support for anyone struggling to meet their living costs, outlining how you can access emergency loans, access benefits payments early and other vital resources such as food.

Department for Work and Pensions (Benefits)

Official DWP website for claiming benefits including Universal Credit: https://www.understandinguniversalcredit.gov.uk/coronavirus/

Utility Bills

• You can get temporary assistance with utility bills by calling your provider and telling them you are self-isolating. If you have a prepay meter, they will give you two weeks of gas/electricity and if you have a smart meter, they will top you up.
  • British Gas – 0333 202 9802
  • EDF – 0333 200 5100
  • EON – 0345 052 000
  • Npower – 0800 073 3000
  • Scottish Power – 0800 027 0072
  • SSE – 0345 026 2658

Lambeth Council Emergency Support Scheme

This scheme provides in-kind support wherever possible rather than cash grants and may be available to you if you are experiencing a crisis or an emergency: https://www.lambeth.gov.uk/apply-for-emergency-support

Housing

StreetLink London

If you are concerned about someone over the age of 18 that you have seen sleeping rough in London, use this website to send an alert. The StreetLink team will consider the information you provide and make a judgement about dispatching local street outreach to help them find the individual and connect them to support: https://www.streetlink.london/Streetlink_London_HomePage

Lambeth Council Homelessness Prevention Team – emergency support for rough sleepers

Local community organisations are doing brilliant work to help rough sleepers and working to prevent more people becoming homeless. Most emergency centres remain open in Lambeth.

Phone: 020 7926 4200

Shelter (England) – Covid 19 Housing Advice Line

Support and advice to constituents who are facing problems with their housing.

Phone: 0808 800 4444

Webchat: https://england.shelter.org.uk/get_help/webchat

Domestic Violence – support for survivors

The Gaia Centre supports Lambeth residents who are survivors of gender based violence. They are providing support via phone and email during this crisis when survivors may feel additionally isolated and at risk.

Phone: 0207 733 8724

Email: lambethvawg@refuge.org.uk